Frequently asked questions
How can we help you today?
Instructor FAQs
General
- What does “Coming Soon” mean?
- Are instructors employees of BOOMROOM?
- How do I become an Instructor on BOOMROOM?
Class Builder
My Classes
- How do I start my class on BOOMROOM?
Notifications
- Will I get a reminder before my class starts?
Payment
- How do I access my profits from BOOMROOM?
- How do connect my bank account to BOOMROOM?
Cancelation Policy
- Does BOOMROOM have a late cancelation policy?
Password
- Forgot password- how to reset?
- How do I change my password on BOOMROOM?
Marketing
- How do I get featured on BOOMROOM’s social media and/or ads?
- How does BOOMROOM expand my clients network?
Client FAQs
APPLICATION
General
- What does “Coming Soon” mean?
My Classes
- How do I join a live class that I have booked?
LIVE ROOM
- How do I join the live room?
- What if my camera isn't working?
Payment
- How do I purchase a class on BOOMROOM?
- Is my credit card information safe in BOOMROOM?
REFUNDS
- Will BOOMROOM refund everyone if a class crashes?
Cancelation Policy
- What happens if a class is canceled?
- Does BOOMROOM have a late cancelation policy?
Notifications
- Will I get a reminder before my class starts?
Password
- Forgot password- how to reset?
- How do I change my password on BOOMROOM?
PRIVACY
- Can I make my account private on BOOMROOM?
- How do I change my password on BOOMROOM?